
Frequently Asked Questions
FAQ
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What is potholing, and how does it work?
Potholing also known as daylighting is a non-destructive method used to locate and expose underground utilities with precision. Using vacuum excavation, we remove soil with high-pressure air or water to create small, precise holes, allowing us to visually confirm the location, depth, and type of utility lines. This minimizes the risk of damaging existing infrastructure during construction or excavation projects.
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What’s the difference between private utility locating and 811?
811 is a free service that marks public utilities like water or gas lines up to your property line. Our private utility locating uses potholing and air excavation to find private lines (e.g., septic, irrigation, private cables) not covered by 811, ensuring safe digging on private property.
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How long does a typical potholing or air excavation project take?
Project timelines vary based on the scope, number of potholes, and site conditions. Small projects, like locating a single utility, may take a few hours, while larger projects could span days. We provide detailed estimates after assessing your project’s needs.
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Do you work with both residential and commercial clients?
Yes, we serve residential, municipal and commercial clients. Whether you’re a homeowner planning a landscaping project or a contractor working on a large-scale development, our potholing and air excavation services ensure safe and accurate utility locating.
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What areas do you serve?
US Utility Potholing & Air Excavation provides potholing, private utility locating and air excavation services across South Floirda. Contact us to confirm availability in your area.
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Do you offer emergency services?
Yes, we provide emergency potholing, locating and air excavation services for urgent situations, such as utility repairs or unexpected construction issues. Call us at 954-849-2859 for 24/7 assistance.